If you partner with MJM to build your dream home, you won’t regret it. Our name has a reputation for exclusive design and exceptional craftsmanship, and we’ve been dedicated to delivering high-quality custom homes at affordable prices for over 35 years. If you need more convincing, check out these 4 reasons why choosing MJM is the best decision when it comes to building your dream home.
#1 Excellent Customer Service
As an MJM client, we treat you like one of the family. We are a family-owned and oriented business composed of personable, friendly, and outgoing people. When given the task of building someone’s dream home, we work as hard as if it were for one of our own!
Our homes are our billboards. We view every job as an opportunity and responsibility to showcase our work. If any aspect of a home build isn’t flawless, we redo it, fix it, whatever it takes to look like perfection!
Unlike other construction companies, we only build locally. We want every team member to be present at the job site every day to ensure a job gets done quickly and efficiently. All crew members know the status of a project at all times to provide the highest level of customer service possible.
After a job reaches completion, things can happen. AC units can go out. Tile can crack. Outlets can stop working. As long as the issues aren’t caused by normal wear and tear, we promise to come back, no questions asked, and fix the problem free of cost. Like we said at the beginning, we treat our customers like family. We take care of them even after a job is done!
#2 Easy Accessibility & Effective Communication
Communication is clear, dependable, and transparent with MJM. At the start of each project, we give our customers every crew member’s personal phone number, including the owner’s, to answer any questions and address any concerns. Our phones are close by on weekends, evenings, and holidays and take client calls whenever needed. It’s hard to beat 24/7 availability!
Each home build project has a point person in charge of communicating updates and progress with the customer in a timely manner. Frequent communication is key to limiting confusion, miscommunication, and surprises throughout the home building process.
When it comes to communication, we like to keep it simple; The team that starts a home build is the same team that finishes it. MJM’s customers work with the same, familiar people throughout the entire building process. When you call MJM, you can trust that the person on the other end of the line has the answer and has most likely been to the build site at some point